- Report: #874965
Complaint Review: Roll Guard Inc - Internet Internet
Reported By:
SoCalFamily -
Murrieta, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Roll Guard Inc
Internet, Internet, United States of America
Phone:
619-917-7534
Web:
www.coyoteroller.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Roll Guard Inc Coyote Roller Coyote Rollers Product didn't work & they didn't have the good faith or honor to stand behind their product. Ripped off! Internet, Internet
We purchased the coyote rollers from Roll Guard Inc online at their website http://www.coyoteroller.com for around $130. According to them they would stop our dog from juming the fence. They didn't work at for us. We even tried adding more height to our fence, but they still didn't work. When we called Roll Guard they didn't have the good faith or honor to take any of their product back or give us any sort of refund, even for the ones that we hadn't even installed. Instead of giving us an apology they threatened to send us to collections. What a ripp off!
1 Updates & Rebuttals
RollGuardInc
Mesa,Arizona,
We are here to help!
#2UPDATE Employee
Wed, December 11, 2013
We came across your report about Roll Guard, Inc. We are very sorry to hear about your experience and we wanted to let you know that the representative that you had been dealing with is no longer with the company. He was not a valid representation of what our company is or what we stand for. We would like to make things right with you and encourage you to please contact us. We want to make sure that ALL of our customers are happy with our product and if they aren't, we will make things right. Again, we are so very sorry for the hassle that you had to go through. Please re-visit our website at coyoteroller.com to contact us. Thank you and we are so sorry.
