I retuned a pair of shoes and a romper (mid-June), and shorts (mid-July) from 2 different orders IN the provided Romwe bag with the proper paperwork and still have not received my refund for any of them. I have sent 3 previous emails with no response and no alternative way to contact anyone at the company.
We really enjoyed the clothing from Romwe, but my expectations are to get my money returned when we send back an item.
Order # GRWMYE00M000RST
Bow Decor Tweed Flats ($10.16)
Off Shoulder Tie front Bardot Romper ($13.47)
Order # GRWM75003000S4H
Distressed Frayed Denim Shorts ($13.47)Total Return due from Romwe: $37.10