• Report:  #1098

Complaint Review: Rose Furniture - High Point North Carolina

Reported By:

Rose Furniture
916 Finch Avenue High Point, 27261 North Carolina, U.S.A.
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I order some furniture from Rose Furniture in High Point, NC. When I received the furniture, the delivery company left boxes scatterd all over the drive way. I didn't realize this was done until later that night and had to move the boxes inside the garage. While pulling the boxes (these where huge boxes used to box a bed and dresser), I discovered the boxes were not emptied. The delivery company did not use all the hardware to setup the bed. The dresser, which had a mirror attached did not have any hardware. They were unable to get the mirror to the location where I wanted it. I requested them to just place it inside the house with all the hardware. Since they did not setup the dresser, I was unable to verify if all the hardware was there. I contacted Ginger at Rose Furniture on 12/30/99 giving her all the detail, then again on 1/3/99, 1/10/99. Each time I got a recording, I left the information for her to return my call. To date I haven't received any response back. I still do not have the hardware for the mirror, bed and had to discard the boxes myself.

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