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  • Report:  #1302546

Complaint Review: Royal Ace Casino - Internet

Reported By:
Lenny333 - Yuba city, California, USA
Submitted:
Updated:

Royal Ace Casino
Internet, USA
Web:
Royalacecasino.com
Categories:
Tell us has your experience with this business or person been good? What's this?

 My girlfriend recently started to get into the online gaming casinos after getting lucky one weekend in Reno in late January of 2016. She began to play the online slots at royalacecasino.com and her luck continued with online play. She had won over a thousand dollars from this website and decided to cash out her winnings. After a week or so after winning, she noticed that there were transaction on her arm/debt card that she made over seas that were not authorized (we live in California and neither one of us had ever ventured overseas in our lives). She contacted her bank, and they were able to issue a hold on her account and refund the overseas transactions that were made. Two after she received her refunds from the overseas transactions that were made on her account, her checking account was once again hacked (mid February 2016) and we had to once again go thru the hassle of contacting a bank representative and filing reports for transactions that were not made by her.this time her account was hacked for over 1200 dollars. This is the first and only times that her account has ever been hacked and its around the time she began playing online casino games with royalacecasino.com. Just a few weeks ago ( second week of april 2016), she got email notifications from royalacecasino.com saying that she had free online game cash play and she used that and won over 9,000 dollars. The next day when she attempted to cash out her winnings and get her money, one of the representatives from royalacecasino.com said her account was closed . The a hole representative would not give her 5 mins to explain that the checking account attached to her gaming account was hacked multiple times, and that Wells Fargo put a hold on her checking account , thus why her account with royalacecasino.com was closed. And just today, april 28th 2016, she discovered that her checking account was hacked for a third time!!! DO NOT PLAY AT ROYALACECASINO.COM, they are crooks and should be prosecuted as such!!!!



1 Updates & Rebuttals

THERES NO REWARD OFFERED

#2Author of original report

Fri, April 29, 2016

 Don't know how to remove that, but no reward offered

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