- Report: #690785
Complaint Review: Royal Renovations - Dallas Texas
Reported By:
Innocent Victim of Scam Artist -
Plano, Texas, USA
Submitted:
Updated:
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Author Not Confirmed
Why?
Royal Renovations
5229 Del Roy Dr, Dallas, 75229 Texas, United States of America
Phone:
214.906.3008
Web:
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Royal Renovations Carl Terry Brandt Contractor Took $25,590.00 and Did Not Finish Project; Left Home with No Kitchen, No Bathroom, No Doors, Etc etc etc Dallas, Texas
Dec. 1, 2010, Carl Terry Brandt, doing business as Royal Renovations, signed a contract with family, including82 year oldhomeowners,to repair and renovate the home owned by the elderly parents of the family. For the sum of $25,590.00, Royal Renovations agreed to complete 47 contract items as part of Paragraph 3 of the contract.During the period of time between December 1, 2010 and January 13, 2011, Royal Renovations was paid a total of $25,590.00 for the work to be completed. The contract also stated that the work would take approximately 6 weeks, the contractor would purchase everything needed for the project and contractor would hire enough workers to complete the project.
Most days, there were one or two workers here and the work proceeded very slowly, which is now clear that he was front loading the invoices to get all of the money while he had no intention of completing the project. After completing only 24 of the 47 items over a period of 9weeks,Carl Terry Brandt doing business as Royal Renovations stated in correspondence that he is intentionally breaching the remainder of the contract and refuses to continue the work for which he has been paid. He makes no reference to a refund for the remaining 23 items which he has failed to complete, those items including, but not limited to essentials such as a working kitchen, a working master bathroom and all interior doors on the first floor of the property, as well as counters, baseboards and window sills.
Royal Renovations demolished the property and intentionally fails and refuses to complete the work for which Royal Renovations has been paid. In addition, one of his subcontractors has threatened to file a lien on the property forCarl TerryBrandt's/Royal Renovatoionsfailure to pay for sheetrock. He also made duplicate keys to the property without permission and also revealed the security code to his workers when he was specifically instructed not to do so. Royal Renovations also owes us $1,707.25 for a Change Order #1 which was available toward the contract which he has breached. Royal Renovations has been paid for the following which Royal Renovations has failed to deliver to the property: kitchen counters, kitchen sink, kitchen faucet, kitchen exhaust ventahood,baseboards, door jambs, 10 interior doors, master bathroom countertops and bathtub surround, two master bathroom sinks, two master bathroom faucets and repairs to the garage and additional bathroom repairs. We have been swindled out of $25,590.00 by Royal Renovations.
3 Updates & Rebuttals
Innocent Victim of Scam Artist
Plano,Texas,
Royal Renovations Charged Time and Material on a Fixed Price Contract
#2Author of original report
Tue, August 19, 2014
Further Proof of the thieving and unethical behavior of Carl Terry Brandt and Royal Renovations
is The Fact that he charge Time and Material on a Fixed Price Contract.
Therefore, he kept charging and charging, while never finishing the work.
He should have been taking Draws on the Agreed Contract, but He Is A Crook
and he made his own rules for the project.
This is a Legal Error that he made in RIPPING US OFF!
STOLE our money and never finished the work - left us with an unliveable house.
NEVER TRUST CARL TERRY BRANDT or ROYAL RENOVATIONS or any company
associated with Carl Terry Brandt.
Report Attachments
Innocent Victim of Scam Artist
Plano,Texas,
Carl Terry Brandt/Royal Renovations - A THIEF and a LIAR
#3Author of original report
Tue, August 19, 2014
Carl Terry Brandt, doing business as Royal Renovations or under any other name, is a THIEF and a LIAR.
My Ripoff Report is THE TRUTH.
Carl Terry Brandt was being SUED by the City of Dallas for back taxes.
Carl Terry Brandt was being FORECLOSED upon by Deutsche Bank.
Carl Terry Brandt used Our Insurance Money to pay his Taxes and Mortgage!
Carl Terry Brandt left us with an unliveable house after STEALING our Insurance Money!
In addition, he FAILED TO PAY his subcontractors. Then the Subcontracters put a lien
on the house!
I had to borrow money to finish the job and work as my own contractor after he
STOLE OUR MONEY and left us with an unliveable house.
Carl Terry Brandt is a CROOK, plain and simple.
NEVER TRUST CARL TERRY BRANDT or ROYAL RENOVATIONS or any business associated
with Carl Terry Brandt!
Terry Brandt
Dallas,Texas,
The Other Side of the Story
#4REBUTTAL Owner of company
Mon, August 18, 2014
Mutually signed agreements of understanding are standard procedure with all remodeling companies. The contractual agreement is a way to insure that both parties, the homeowner and the contractor are clear on the scope of the project, the cost of the project and the terms of payment for the project.
In this particular case:
- Owner and Contractor negotiated and signed an 8 page agreement which specified the job content, and the terms of this $35,000.00 contract.
- That contract required reimbursement each week for the previous weeks expenses. Owner faithfully made eleven payments in accordance with the contract totaling $25,558.93, leaving $9,410.07 in work not completed or paid.
- The Owner and Contractor agreed that if any payment is five (5) days past due, Contractor is entitled to suspend work pending payment, and that when any payment is ten (10) days past due, Contractor is entitled to terminate the contract. At the sole discretion of the Contractor, if Contractor continues work if either of these events occurs, it does not waive Contractor's entitlement to suspend or terminate work for any subsequent late payments.
- On December 31, 2010, upon returning from a holiday cruise with the family, the Owner verbally advised Contractor that no funds were available to pay any invoices and did not know when funds would be available.
- On January 11, 2011, Contractor notified Owner via Certified Mail that work was suspended due to non-payment of two invoices in accordance with paragraph 16 of the contract.
- On February 1, 2011, Contractor notified Owner via Certified Mail that the contract was immediately terminated due to non-payment of invoices past due in accordance with paragraph 16 of the contract.
Labor and materials are expensive. Vendors require payment for materials and services. Workers depend on the company to reimburse them for the labor they provide. Royal Renovations worked beyond the time contractually required to work hoping that the extra time would give the Owner time to acquire funding. After 17 days with no promise of relief, Royal Renovations was forced to terminate the agreement.
