Jc
Los Angeles,#2Consumer Comment
Sat, July 19, 2008
Message to "R Polus" whoever you are or claim to be: Stop spamming the board here with "call the escalations department." That's total BS, doesn't work, and all attempts to make your company look honest and reputable is a complete joke. Your company needs to be sued and the Attorneys General in Washington State needs to go after you. Only then will people stop being abused... at least by your company.
R Polus
Bothell,#3UPDATE Employee
Sun, July 13, 2008
Refunds should take no more then 7-10 days. We try to get them done in three days. RPM has an escalation department who job is to ensure we keep our promise. If your account was settled, please contact this department at 888-838-5123. They can handle any concerns you may have. R Polus