- Report: #871539
Complaint Review: RushCard Services - Internet Internet
Reported By:
illinois18 -
Gurnee, Illinois, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
RushCard Services
512 7th Avenue 43rd floor Internet, 10018 Internet, United States of America
Phone:
866-787-4227
Web:
www.rushcard.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
RushCard Services Unauthorized Direct Deposit Submission to Social Security Internet, Internet
RushCard is BAD!!! I applied for a card but never authorized my Social Security Checks to Direct Deposited. I received an email stating this, "Congratulations! We have successfully set up direct deposit of the following federal benefits to your PinkDiamond (xx8004)".
I called their customer 2 times.
First time was to cancel the account, but the customer service from India told me, after waiting 30 minutes and bad customer service, that my checks will not be deposited to the account because I need to sign an authorization or contact the Payee myself.
Second time was to confirm the first one's response and who talked me into keeping the account open. Well, the 1st of the month came and my Social Security check was deposited to RushCard without my authorization. Now, I will file a lawsuit against RushCard for their illegal process. They illegally submitted a direct deposit authorization without my consent. Unbelievable.
I can't believe that this happened to other people, too. Shame on Russell Simmons for letting this happen. And, oh, their customer service representatives from India are terrible!!!PEOPLE, STAY AWAY FROM RUSHCARD!!!
I called their customer 2 times.
First time was to cancel the account, but the customer service from India told me, after waiting 30 minutes and bad customer service, that my checks will not be deposited to the account because I need to sign an authorization or contact the Payee myself.
Second time was to confirm the first one's response and who talked me into keeping the account open. Well, the 1st of the month came and my Social Security check was deposited to RushCard without my authorization. Now, I will file a lawsuit against RushCard for their illegal process. They illegally submitted a direct deposit authorization without my consent. Unbelievable.
I can't believe that this happened to other people, too. Shame on Russell Simmons for letting this happen. And, oh, their customer service representatives from India are terrible!!!PEOPLE, STAY AWAY FROM RUSHCARD!!!
