- Report: #1333696
Complaint Review: Russiancupid.com - Internet
Reported By:
FoldrumWyatt -
Greenville, South Carolina, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Russiancupid.com
Internet, USA
Phone:
011 61 7 55711181
Web:
russiancupid.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Russiancupid.com false offers, scams, does not keep promises, hustlers, swindlers, double-talkers, liars Southport QLD, Austrailia Internet
Russian Cupid sent me a free trial for 48 hours. I thought great I will check it out see if anyone is real and maybe give it a chance again. Perhaps I misjudged them in the past. WRONG!!!!! Again I did not activate my offer, I signed into the site once on my own. Two days later I receive and email telling me that my free trial offer had expired, Naturally, I brought this to their attention. I was told the following... "Dear member, Thank you for contacting us. Please be advised that the 48 hours free trial offer is valid for 7 days and starts counting from the time you take up the offer by logging into your profile or clicking on the link in the email we sent you. Our record shows that the free trial was offer to you on October 13th and was accepted and started on October 13th. It has then expired on October 15th. If you wish to continue enjoying the premium benefits after the free trial, you can upgrade your membership by clicking the green "Upgrade Now!" button." Again I did not accept or start the offer. I wrote them at least two or three times and they began to patronize me basically saying " We are sorry and we understand, consider upgrading to a full membership today. Their people are complete liars that do not care about their customers. And their customer service really sucks. Most companies under similar conditions would simply offer the free trial instead of risking alienating a potential customer, but not these bozos. I had no reason to lie about activating my membership and they should be able to check my account and see that my activity during te so called free membership trial was minimal. Completely ridiculous! So I decided to report them as I told them I would, because they do not honor what they say. This company appears to be a complete scam! Stay away from all Cupid.com sites.
