- Report: #629622
Complaint Review: Rust Consulting Inc - Minneapolis Minnesota
Reported By:
Selene -
Staten Island, New York, U.S.A.
Submitted:
Updated:
-
Author Confirmed
Why?
Rust Consulting Inc
625 Marquette Ave Ste 880 Minneapolis, 55402 Minnesota, United States of America
Phone:
(612) 359-2000
Web:
www.rustconsulting.com
Categories:
Business Rating:
(0)
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Rust Consulting, Inc Rust Consulting Stole my Settlement from AOL CL Class Action Lawsuit Minneapolis, Minnesota
Rust Consulting stole my settlement form the AOL Class Action lawsuit. They stole the back pay that was granted by the courts. Settlement checks were mailed on July 23, 2010. When my mailbox did not have this check on August 3, 2010, I called Rust Consulting and followed up with the e-mail below.
I am writing this e-mail as a follow-up to my two conversations with Louise Roberts. I am a member of the above action and promptly filled out and mailed all paperwork concerning my portion of BACK WAGES owed to me by AOL. This can be substantiated by reviewing my dated and signed paperwork. Because of the prospect of identity theft, I did not include my social security number with your paperwork. Because of this concern, I telephoned your office on two occasions to verify my paperwork was in proper order, and if my social security number was necessary, I would have either gave it over the phone or mailed it certified to a specific individual. On both calls I was informed that all was well with what I sent.
As the distribution of the settlement was on 7/23, I contacted your firm on 8/3 to inquire about my check. First I was told by a male employee that my claim was denied - incomplete paperwork, specifically lacking my social security number. I demanded to speak to his boss. That was when I spoke to Louise Roberts. Unbeknownst to me all my previous conversations with RUST were taped, and she told me she will call me when she examines those tapes. The legality of not informing people they are being taped is at question here as well.
Yesterday Ms. Roberts told me she examined my tapes, and on both calls RUST EMPLOYEES gave me incorrect information. Apparently Rust Consulting handles a multitude of Settlements and most do not require a social security number, but this one did. RUST ERROR denies me my fair compensation. Ms. Roberts convoluted logic dated my phone calls to be too late anyhow to make changes as I past past the so called deadline. This logic covers RUST Consulting behind.
I earned this money. I would appreciate any suggestions that can get Rust to release my earnings.
I am writing this e-mail as a follow-up to my two conversations with Louise Roberts. I am a member of the above action and promptly filled out and mailed all paperwork concerning my portion of BACK WAGES owed to me by AOL. This can be substantiated by reviewing my dated and signed paperwork. Because of the prospect of identity theft, I did not include my social security number with your paperwork. Because of this concern, I telephoned your office on two occasions to verify my paperwork was in proper order, and if my social security number was necessary, I would have either gave it over the phone or mailed it certified to a specific individual. On both calls I was informed that all was well with what I sent.
As the distribution of the settlement was on 7/23, I contacted your firm on 8/3 to inquire about my check. First I was told by a male employee that my claim was denied - incomplete paperwork, specifically lacking my social security number. I demanded to speak to his boss. That was when I spoke to Louise Roberts. Unbeknownst to me all my previous conversations with RUST were taped, and she told me she will call me when she examines those tapes. The legality of not informing people they are being taped is at question here as well.
Yesterday Ms. Roberts told me she examined my tapes, and on both calls RUST EMPLOYEES gave me incorrect information. Apparently Rust Consulting handles a multitude of Settlements and most do not require a social security number, but this one did. RUST ERROR denies me my fair compensation. Ms. Roberts convoluted logic dated my phone calls to be too late anyhow to make changes as I past past the so called deadline. This logic covers RUST Consulting behind.
I earned this money. I would appreciate any suggestions that can get Rust to release my earnings.
1 Updates & Rebuttals
afnga
United States of AmericaClass Action Lawsuite
#2Consumer Comment
Fri, November 05, 2010
I just received a letter in the mail from Rust Consulting regarding another company that has supposedly reached a settlement and they (Rust Consulting) were authorized to disperse the settlement money to victims whose rights were violate under the Truth and Lending Act. However, before I sign anything I thought it be in my best interest to do my due diligence before I proceeded.
I must says it is disheartening to read (again, again) about the consumer being taken advantage of (again).
Suggestion:
Maybe Rust Consultant should be the subjects of a Class Action Law suite or an investigation. Just a thought.
