- Report: #1150200
Complaint Review: RVTL/Equinox - Palmdale California
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Author Not Confirmed
Why?
RVTL/Equinox
Palmdale, California, USA
Phone:
1-877-316-1865
Web:
http://www.rvtlskin.com
Categories:
Business Rating:
(0)
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RVTL/Equinox RVTL/Equinox advertised for mailing free sample with a small shipping fee. They never sent any samples. They sent full bottles and charged me 105.95 and 99.95 and planned on sending me more at the same charge. The customer service representative was happy to cancel my account, but informed me they were sending more and could not stop the order I never made, and could not fully reimburse for the first or second full order I didn't make. The website is complete false advertising and this company needs to be stopped. Palmdale California
Signed up for what was advertised as a free sampleof RVTL and EQUINOX skin care, anti aging creams, paid the shipping fees. They never sent any samples (usually a small packet) as advertised. Instead, they sent full bottles and charged me $105.95 and $ 99.95. By the time these cahrges went through my account, they "had sent me more bottles" and were charging me again! I canceled my accouny but they said they could not reimburse me for what totals $400 plus for "free samples". I've ordered skin care products, free samples online before but never had this experience. This company needs to be heald accountable for their false advertising. It's wrong.
