- Report: #1298189
Complaint Review: RX Helper - Deerfield Beach Florida
-
Author Not Confirmed
Why?
RX Helper
700 W. Hillsboro Blvd. Bldg 3 Ste 204 Deerfield Beach, 33441 Florida, USA
Web:
www.rxhelper.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
RX Helper AdvocateMyRXMeds.com Will not refund money, hard to reach, and bad customer service Deerfield Beach Florida
I contacted RX helper in hopes of helping to get my daughter's prescription for a lower price. When I had to call and cancel a service I had never tried, the very next day, they refuse to give my $60 enrollment fee back. They say it is non refundable because they have to pay their employees for filling out my paperwork, when in fact, they won't refund my $39 until I send them back my enrollment paperwork. When I tell them, I don't want your services and just want a complete refund, they say they understand but still want my enrollment paperwork filled out and returned. Their email says they return phone calls within 72 hours but it is more like 4 or more days. I have never written a complaint against a company but this one is very deceiving. Based on the lack of professionalism of the employee I spoke to today, the other reviews online, and my experience up til today, I strongly believe this is a fraudulent company.
