- Report: #692879
Complaint Review: Safe National of America - St. Petersburg Florida
Reported By:
leee -
St. Petersburg, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Safe National of America
111 2nd Ave Ne St. Petersburg, 33701 Florida, United States of America
Phone:
1 800 587 0332
Web:
Categories:
Business Rating:
(0)
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Safe National of America Substandard Merchandise St. Petersburg, Florida
I think Safe National of America is going on a descending spiral. Before my Dad used to say that he commends the store’s services. But now all I could link the store to is some cheap surplus store that sells substandard merchandise and has poor customer service. I’m not some outsider trying to add firewood into the fire, because I was a customer also, and you can’t blame me for feeling so annoyed. So I bought two wireless mouse at Safe just about 4 months ago. The other one was okay. So I saved the other for future use. Just last week I tried it, and was annoyed at the fact that it doesn’t work. When I asked the store about this personally, they said they’d check on it. Well, I suggested they should replace it and they were amenable, only because the model they’d replace it with is cheaper. I wouldn’t take or tolerate such treatment. I paid the price; I should get what its worth. I know I don’t have to make so much fuss over a few dollars discrepancy but I’m just furious. Now my Dad said that sometimes it’s bad to expect too much of something. Okay, so for everybody else out there, you might as well see it for yourself. As for me, I just forget the store ever exists.
1 Updates & Rebuttals
Cookie
St. Claire,Alabama,
United States of America
Customer Satisfaction
#2UPDATE Employee
Sat, February 12, 2011
Dear Consumer:
As is true with most retailers, Safe National of America investigates every complaint to ensure complete customer satisfaction with the final resolution. This thorough investigation of each complaint guarantees that each customer complaint receives complete attention, which each facet of the complaint is addressed in its entirety, and that customers are provided with complete satisfaction with the end result. Please contact our customer service department at the following number: 1 800 587 0332 or e-mail them at: [email protected] so that an investigation can be conducted into this matter. Per the warranty that accompanies every purchase you are due a refund if in fact the merchandise is faulty.
We value you as a customer and take all legitimate feedback very seriously!
