- Report: #1189067
Complaint Review: Safecart.com - Internet
-
Author Confirmed
Why?
Safecart.com
Internet, USA
Phone:
1-855-432-0727
Web:
safecart.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Safecart.com Lower than whale stuff. When their service refused they locked up my machine-now no refund. Internet
I purchased a speed boost from Safecart for nearly $30 and before it wasw installed good, a salesman tried to talk me into a $295 on line overhaul which I refused.
The salesman had been inside my computer pointing out supposed problems and when i refused to reconsider the purchase, he said "okay, I'll exit your computer". He did that but when he left, he left a little present, a totally locked up computer. He immediately hung up the phone.
I called the company back at 1-855-966-5665 and told them that i wanted a refund because I had made a mistake in purchasing their services because I was not smart enough on computers to use them.
They said they would send me an email describing how to file for a refund but they have not sone so. Being a retired law enforcement officer I should have known better but advancing age has taken the edge off my thought processing. These people are evil and it has cost me a computer doctor visit to get it going again.
Please help me with this problem.
1 Updates & Rebuttals
CustomerSupport
SafeCart Charge
#2UPDATE Employee
Fri, November 21, 2014
Hello Chiefh,
SafeCart is one of the Internet's leading payment processing services. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected].
Warm regards,
Kristy
SafeCart Customer Service
www.SafeCart.com
