- Report: #1078814
Complaint Review: SAFECART.COM*PC HELPER - Victoria, British Columbia
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SAFECART.COM*PC HELPER
1205 - 4464 Markham Street Victoria,, V8Z 7X8 British Columbia, Canada
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SAFECART.COM*PC HELPER Charges to my credit card totalling $45.62 for unsolicited service. Victoria, BC Canada
An unsolicited charge of $45.62 appeared on my credit card from Safecart.com I have never ordered an ongoing service from this company, and as a retired pensioner this charge causes me concern.
2 Updates & Rebuttals
Bernard V. Green
Sydney,Australia.,Alabama,
additional information
#2Author of original report
Fri, October 11, 2013
Further to my report of mid August this year,
I find I have been scammed by PC Sittings, www.pcsittings.com
I agreed on 11August 2012 to their service for which I paid $137.95,
They have deducted further payments every 6 months since.
Those amounts are; 22/2/13 $38.81 plus fees,
and 22/8/13 $44.51 plus fees.
These payments were not authorised by me, do I have any recourse?
It will be necessary for me to cancel my credid card and a cost and inconvenience to me.
Bernard.
Report Attachments
CustomerSupport
SafeCart Charge
#3UPDATE Employee
Tue, September 03, 2013
Hello Bernard,
SafeCart is a payment processing service for merchants that are selling their products and services online. We are sorry to hear of any problems you have encountered with your transaction/purchase, and please understand that we do take your complaint seriously. In regards to your complaint, please contact us at SafeCart, and we will be more than happy to assist you. You can reach our customer service at 1-855-432-0727 (M-F 6am to 5pm PST) or through email at [email protected]
Warm regards,
Kristy
SafeCart Customer Service
