- Report: #1327390
Complaint Review: saferwholesale - Internet
-
Author Not Confirmed
Why?
saferwholesale
Internet, USA
Phone:
866-606-3991
Web:
saferwholesale.com
Categories:
Business Rating:
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saferwholesale misleading, poor craftsmenship, deceptive, untruthful, cheap product chicago illinois
I purchased a golf cart from saferwholesale in February of 2015. I was told this was an excellent, well made cart and that they stood behind their product. The warranty states that it starts at the time of purchase, but they time it out so that you do not receive your product until after the 30 day warranty has expired. We didn't receive our cart till March. Because of inclement weather, we weren't able to use the cart for a while, and once we did we knew there was a problem after the first charge. The wiring was hanging out, so we called. We were told that we needed to take the cart to a mechanic to determine what was wrong and whenever we did to call back. We had no way to take the cart to anyone, so it was a while before I could take it somewhere.
When I did, I found out that the wiring was installed backwards, the batteries that came with the cart were outdated, and the charger simply didn't work and was old.
Even if the cart was 'reconditioned' the batteries should have been new, as well as the charger, and there is no excuse for wiring the cart backwards. We had to pay $1260 to have it fixed.
When I e-mailed saferwarehouse, I was simply told that the warranty had expired. period. No appology for selling out-dated, deceptive merchandise, no willingness to replace batteries that should not have been sold, or any explanation for sending a charger that didn't work and shoddy workmanship that the man who fixed it said was ridiculous.
In my opinion this organization is a racket. They sell products with outdated non working materials and then ship their product after the warranty has expired. Something should be done to stop this illegal organization. It is simply a scam.
