- Report: #787415
Complaint Review: saferwholesale.com - Internet
Reported By:
Ron B -
Los Angeles, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
saferwholesale.com
2108 McDonough St Internet, United States of America
Phone:
708-669-1237
Web:
saferwholesale.com
Categories:
Business Rating:
(0)
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saferwholesale.com Great Sports, Inc Delivered Damage Motor Scooter and charged for parts that were not shipped. Internet
Ordered a 150cc motor scooter that was delivered about September 26, 2011. The crate is quite large and requires tools to open. The packaging was undamaged. The driver did not want to wait and got me to sign for the delivery.
When the scooter was unpacked a large scratch in a plastic body panel was revealed. It was also discovered that the Trunk Box was not included in the packaging.
The company was immediately notified by phone and email, with pictures of the damage and that the $49.95 Trunk Box was missing.
A reply was sent informing me that the parts would ship in 24 - 48 hours.
It is now 16 days since that message and nothing was sent. Emails are now getting no reply.
This company has terrible customer service and obviously does not stand by their products.
When the scooter was unpacked a large scratch in a plastic body panel was revealed. It was also discovered that the Trunk Box was not included in the packaging.
The company was immediately notified by phone and email, with pictures of the damage and that the $49.95 Trunk Box was missing.
A reply was sent informing me that the parts would ship in 24 - 48 hours.
It is now 16 days since that message and nothing was sent. Emails are now getting no reply.
This company has terrible customer service and obviously does not stand by their products.
