- Report: #807401
Complaint Review: SaferWholesale.com - Internet Internet
-
Author Not Confirmed
Why?
SaferWholesale.com
Internet, Internet, United States of America
Phone:
7086691237
Web:
saferwholesale.com
Categories:
Business Rating:
(0)
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SaferWholesale.com Great Sports Out of Bicylces but No Refunds For Any Reason, Even NO PRODUCT Internet, Internet
Bought $400 bike from SaferWholesale.com for wife before Thanksgiving (for Christmas) gave check acct info. to get further discount. BIG MISTAKE Week later got call to inform me they they had charged my acct $75 more than origianl receipt due to additional shipping expense. No refunds and no options as bike was already shipped.
3 weeks later still no Bike so called and spoke to Terry Johnson (Sales Manager) Was told bike I ordered was no longer made but could get one almost like it for $100 more. I wanted my money back and he offered bike for only $75 more but if I want it by Christmas I have to pay another $75 for shipping since it's only 2 weeks away now.
Ask for refund but he says I agreed to Terms & Conditions which means NO REFUNDS EVER without 30% restocking fee. Restock a bike that never existed ? Terry says he is a nice guy who will give me the $ as credit toward other products, just have to call him direct for the prices so he can take care of me.
3 weeks later still no Bike so called and spoke to Terry Johnson (Sales Manager) Was told bike I ordered was no longer made but could get one almost like it for $100 more. I wanted my money back and he offered bike for only $75 more but if I want it by Christmas I have to pay another $75 for shipping since it's only 2 weeks away now.
Ask for refund but he says I agreed to Terms & Conditions which means NO REFUNDS EVER without 30% restocking fee. Restock a bike that never existed ? Terry says he is a nice guy who will give me the $ as credit toward other products, just have to call him direct for the prices so he can take care of me.
