Complaint Review: saferwholesale.com - Joliet Illinois

i did no research when I was ready to buy an ATV for my son, I saw peoples comments about staying away from this company but I didn't listen and now my son suffers for it. I purchased an ATV for my son from greater sports AKA saferwholesale.com for 1300.00, the first one I ordered they told me they did not have in stock so they will upgrade me for free. I got the atv 7/12 had to assemble it myself.  I try to start the ATV day after day month after month with no luck. below is my conversation till this day my son has yet to ride and it has yet to start. STAY WAY FROM THIS COMPANY PLEASE.

Hello , I called David on December 3, 2012 he told me I needed a new carburetor. I then had to call Artie informed him of the conversation. I was told I would have a new carburetor sent out to me it has been well over a month. I have yet to get a carburetor sent to me. I have never had such poor service from a company. I will be calling my bank to fight these charges on my account, I feel this is a fraudulent company that sells defective merchandise. 

-----Original Message-----
From: GSI PARTS <[email protected]>
To: me
Cc: 'GSI/EFI Sales Department' <[email protected]>
Sent: Mon, Nov 12, 2012 10:41 am
Subject: RE: Re: {ORDER REVIEW) sports sniper 4 stroke Full Size [my name was here]

My name was here too, I have received your inquiry regarding the issues you are having with your unit.  Please give me a brief description of exactly what the issues are and how your unit does not start.  Also include photos of the exhaust so that I can show the manucafturer what has happened to that particular unit.  I will submit a full warranty claim once I have received this information.  If there is some simple troubleshooting required I can offer assistance and I also have a technician at the manufacturer who actually assembles these units and works on them daily.  He would be more than happy to help you figure out what needs to be done to remedy the issues you are having.  His name is David and his number is 909-614-1661 when you hear the automated voice service press #2 on the dial pad to be taken directly to his desk.  Please get back to me at your earliest convenience and I will provide you with whatever assistance I can. Thanks,---ArtieManager Parts / Warranty
Great Sports Inc / Efficient Future Inc
Parts & Warranty
2108 McDonough St.
Joliet, IL 60436
ph# 708-669-1237 | fx# 815-215-5183
www.saferwholesale.com  

-----Original Message-----
From: my e-mail
Sent: Sunday, November 11, 2012 8:36am
To: [email protected]
Subject: Re: {ORDER REVIEW) sports sniper 4 stroke Full Size [name]

Tim, it has been since July since I bought this ATV and have yet to ride it. It does NOT start and when it did start for a short period of time it burned a hole in the exhaust. I have called the number below, I guess no one seems to answer that phone or when they do they are always busy.

I have not registered the ATV either, why register something we cant use. This is my last request , to either send someone to my home and fix the ATV at your expense and or come pick it up. I did not spend $1300.00 for something to rust  it's doing a fine job in that department as well, rust everywhere. This company does not sell quality product and I will make consumers well aware when I leave reviews.
Carmelina.

-----Original Message-----
From: tim <[email protected]>
To: email>
Sent: Tue, Aug 7, 2012 9:12 am
Subject: RE: {ORDER REVIEW) sports sniper 4 stroke Full Size [name]

my name was here,Our parts and tech dept has been advised of your issues. They are available Mon - Fri 10am Central to 5pm Central time.You can call (708) 669-1237 and just ask for parts and tech.Thanks much.Tim-----Original Message-----
From: "[email protected]" <[email protected]>
Sent: Saturday, August 4, 2012 4:02pm
To: [email protected]
Subject: RE: {ORDER REVIEW) sports sniper 4 stroke Full Size [name]

Hi Tim, I received the bike on Wednesday, we put it together started it and we watched as a hole burned into the exhaust, how do I return?Sent from my Verizon Wireless 4G LTE Smartphone
[email protected] wrote:

Name,Unfortunately with the massive sale we had on the 250cc Sports Sniper caused the units to sell out a lot faster than we expected.We are dealer directly for the manufactured they are offering a free upgrade to the Stealth.Here are the units that we can upgrade you to for free: