- Report: #1018262
Complaint Review: Salon Richard Anthony - Upton Massachusetts
Reported By:
dwebs2013 -
Milford, Massachusetts, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Salon Richard Anthony
91 Main Street Upton, 01568 Massachusetts, United States of America
Phone:
(508) 529-6500
Web:
http://www.salonrichardanthony.net/
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Salon Richard Anthony Chrissy Bonadei makes me roots orange called and said she would fix and then refused once I got there, no refund given either Upton, Massachusetts
The owner tried a color on my roots that made it orange and brassy-when I left word that I was not happy she left a voice mail stating that she would FIX it. I couldn't come in that week being a CPA with my own business so we kept it for 2/21/13. She had her salon even confirm on 2/20/13 that I was coming on 2/21 at 12:30. I go there and she refused to fix my hair which costs 150.00 after she said she would in a vm.
She says she thought about it, did not like that what I had to say to her about feeling like she was jipping me out of money for hair that was orange roots and she that she desired to tell me on the day of my appointment that she was NOT going to do it. I lost almost 3 hours of work time and being a CPA that is a lot and gas to her place which is 20 minutes away. She never called. She said she thought it was better if I evidently lose work hours and see her so she can reneg on fixing my hair like she stated. She then doesn't reimburse the 150.00 I had to pay her. She's a conartist.
She says she thought about it, did not like that what I had to say to her about feeling like she was jipping me out of money for hair that was orange roots and she that she desired to tell me on the day of my appointment that she was NOT going to do it. I lost almost 3 hours of work time and being a CPA that is a lot and gas to her place which is 20 minutes away. She never called. She said she thought it was better if I evidently lose work hours and see her so she can reneg on fixing my hair like she stated. She then doesn't reimburse the 150.00 I had to pay her. She's a conartist.
3 Updates & Rebuttals
dwebs2013
Milford,Massachusetts,
Additionally owner should look at dates
#2Author of original report
Fri, October 11, 2013
This was filed the day she pulled her stunt. As stated in the rebuttal to her answer she offered nothing - not even to the BBB who wrote me and said they didn't hear from her in the time frame they gave her. It was not until the process to take her to court commenced with the initial demand letter that she did anything. If she wants to continue this charade i can and will get my lawyer to deal with her lying --as he knows it took the demand letter to get anything from her. I guess the owner doesn't understand this site states valid statements - not lies to make one's self look good. Thanks
dwebs2013
Milford,Massachusetts,
Trying to cover herself ...
#3Author of original report
Fri, October 11, 2013
The owner here, was AWARE before I went back to supposedly get it corrected - that I was unhappy via phone calls and saved vms. She said she was going to fix it, but decided to allow me to take time off of work, as she felt instead of telling me via phone that she decided not to fix it, that she would tell me to my face. I know this girl from another salon and I know how she takes offense to things (she admitted she was offended) - and have heard her talk about people. That's just my experience with the woman.
Since she wasn't going to fix it - she never refunded until after I contacted the BBB (see when I filed then) and only after I sent a demand letter as I was going to take her to court. That was the first step in the process. My own lawyer and I know this is the only reason why she refunded (I had certified that letter) and it was only after she signed that - that she refunded. But she can lie all she desires. This site asks for the individual who owns the business and has ripped you off, and she had, only until we were going to take her to court. Don't be fooled, and have to deal with the hassle of getting a lawyer with this lady. Pictures of what she did were taken and even my hairdresser now in Milford thinks she was out to make my hair a continual mess yet charge me more. I have that hairdresser and her boss as witnesses to what they had to do to correct that mess.
Chrissy Bonadei
Upton,Massachusetts,
Refunded.
#4REBUTTAL Owner of company
Fri, October 11, 2013
As the owner of Salon Richard Anthony, I try to go above and beyond for the happiness of my clients.
Ms. W**** was refunded in full as soon as her unhappiness came to my attention.
Here at Salon Richard Anthony we take pride in fully satisfying our clients and ensuring quality service with every guest that walks through our door.
