TTS
Southfield,#2REBUTTAL Owner of company
Fri, February 12, 2010
Mr. Marroco,
I am sorry that you feel you have been taken advantage of. It is our sincerest aspiration that we can provide an environment that is conducive to our workers professional growth.
I am quite confidant that the report you have filed was written in a state of anger. With the advent of easy access to the internet, it is easy to file a complaint whether it is accurate or not.
In your report there were a few statements that were true, but not the whole truth. What is truthful is:
1.Yes! You were offered a 10% commission and a 40% commission.
2.Yes! You were offered a health insurance.
What you did not explain in your comments is:
1. Like most sales positions there is typically an incentive to motivate employees. you were offered the 40% as an incentive, not in lieu of your standard 10% commission. Their was a tier of production needed to get to the 40%.
2. Like most companies, there are some qualifications that you need to abide by to qualify for insurance. Typically there is a waiting period.
Would you be kind enough to post the following:
1. How long did you work here?
2. How many clients did you get during the period you were here?
3. Did you ever get any compensation for these clients?
4. Can you provide any sort of proof that these clients paid Triumph Telecom, which was a requirement to get commission on them?
The truth is you worked here for approximately two months. During this time you only got two clients. Your performance obviously did not qualify you to receive the incentive bonus commissions. There were certain conditions laid out to qualify for insurance. You were not even here long enough to be eligible. What is also not truthful about your statement is that everything we discussed is in writing. I have a copy of our agreement (drawn by an attorney) signed by you, accepting this position and the compensation plan. Everything we discussed, is in writing. If you or anyone would like to look at it, I will be happy to present it.
The fact of the matter is you are were expecting to get something for nothing. Triumph Telecom has people working, that have been here for years. This obviously would not have been possible if agreements were not honored and services not delivered. I have honored our agreement, and will continue to do so, but will not succumb to threats so that you can get more than promised.
It is unfortunate that things did not work out here. Hopefully you are gainfully employed in a place you are more comfortable. I wish you the best of look.