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  • Report:  #896922

Complaint Review: sammydress - Internet Internet

Reported By:
Taken - , Wisconsin, United States of America
Submitted:
Updated:

sammydress
Internet, Internet, United States of America
Phone:
Web:
www.sammydress.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I placed an order to dropship to a customer, and they sent the wrong item. If you go on YouTube, you'll learn that this is their typical business practice. They use a nice photo to entice a buyer, and then send a different product. It's the old "bait and switch" ripoff.

I also ordered some products to test out, and about half looked like the photos on their web site. One pair of earrings was damaged and poor quality that I had to toss.

If you want to order, order at your own risk but definitely don't dropship items because you'll end up paying big in the end.


1 Updates & Rebuttals

nancy

Bakersfield,
California,
USA
Solution for The Quality Issue

#2REBUTTAL Owner of company

Fri, October 16, 2015

Dear Customer

Thank you, we always welcome feedback from our valued customers. 

I wish to start off by telling you that we are extremely sorry about the situation. We have clearly been remiss on our end and will endeavor to resolve it to the customer's satisfaction.

For the issue you have mentioned.

You can get the means to contact us by browsing  

please browse this link: http://www.sammydress.com/m-article-id-12.htm

Would you please tell me the order number and your problem so that we can check it for you? 

Those who read our reviews will note that while we are not perfect, we strive to be.

We are grateful to all who take the time to review us and while the terrific reviews are lovely to get, it is the ones that tell us where we can improve that are invaluable.

Sammydress Customer Service

http://www.sammydress.com/

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