- Report: #1114456
Complaint Review: SammyDress - Internet
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Why?
SammyDress
Internet, USA
Web:
www.sammydress.com
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SammyDress Scam Internet
I ordered a belt from SammyDress in August of 2013. It was very cheap but I thought it was really cute and I thought I'd give it a try despite a couple not so pleasant reports on their facebook page (https://www.facebook.com/pages/SammyDress/180971478623601). It said I could expect to wait 6-8 weeks for the shipment as it was coming from overseas.
By November I was pretty sure it wasn't going to show up so I emailed the website and after a week of not hearing back I opened a dispute with paypal. They claimed that they would send a replacement belt in the mail and sent paypal the tracking information but they were unable to get any information from the data SammyDress sent them so they just refunded me the money. It's now January and I obviously haven't received the belt. Should have listened to the complaints I had read.
1 Updates & Rebuttals
nancy
Bakersfield,California,
USA
Solution for The Quality Issue
#2REBUTTAL Owner of company
Fri, October 16, 2015
Dear Customer，
I want to start by extending our thanks to you for providing your extremely valuable feedback to us.
Let me start by apologizing personally for your experience. We really want to work with you to make this right.
You can can contact us for the issue.
Please browse this link: http://www.sammydress.com/m-article-id-12.htm
We will contact related staff to confirm the problem.
Would you please tell me the order number so that we can check it for you.?
We will send you detailed information on your order for the problem.
Again, I apologize for your shopping experience which was clearly not up not up to your expectations. I will work harder to minimize the possibility of a recurrence.
Sammydress Customer Service
http://www.sammydress.com/
