- Report: #1212254
Complaint Review: SammyDress - Internet
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Author Confirmed
Why?
SammyDress
Internet, USA
Web:
http://www.sammydress.com/product1341404.html
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Business Rating:
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SammyDress Sizing Scam Internet
SammyDress has slick website and drop ships from China. You expect the clothing will somewhat resemble what you order but it does not. Sports Jacket arrived rumpled and wrinkled crumpled up in a tiny envelope from China. I ordered an Xtra Large figuring they would run small but the Xtra Large is more like a Small or a child's size. Judging from other reviews this scam involves deliberately selling tiny clothing of the cheapest material and "fulfilling" the order. Do not be fooled as the clothing is not wearable and the company is running a fulfillment scam.
1 Updates & Rebuttals
nancy
Bakersfield,California,
USA
Urgent solution for the size issue
#2UPDATE Employee
Thu, January 21, 2016
Dear customer,
We are so grateful for this feedback. It means a lot to us.
I want to start by offering a personal apology to the customer affected.
Would you mind sending us your Valid Order Number or Ticket Number?
We will be more than happy to contact the customer directly to reach an amicable and acceptable solution.
Please kindly check our return and warranty policy
http://www.sammydress.com/m-article-id-16.htm
-If we sent you the wrong size: We will either refund you in full or dispatch an item with an alternative size
(if applicable).
-If you ordered the wrong size: We will either offer a partial refund if you keep the item or ask you to
return the product back to us for a partial refund or exchange.
We will strive even harder to improve the shopping experience for all of our shoppers.
Kind regards
Sammydress Customer Service
http://www.sammydress.com/
