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  • Report:  #1215960

Complaint Review: SammyDress.com - Internet

Reported By:
Deborah - Safety Harbor, Florida, USA
Submitted:
Updated:

SammyDress.com
Internet, USA
Web:
https://www.facebook.com/SammydressBoutique
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered two tops and one pair of boots on January 25th, 2015.  I have received several confirmations that the items were shipped a month ago.  I noticed there was another pair of boots listed.  I only ordered a quantity of 1.  I have also noticed extra charges on mycredit card. I need to investigate them further. I've not received any of the items yet.



1 Updates & Rebuttals

nancy

Bakersfield,
California,
USA
Urgent refund and solution for your order from Sammydress.com

#2REBUTTAL Owner of company

Mon, April 18, 2016

 

Dear Deborah,

 

Thank you for taking your time to write your review. We really appreciate the feedback.We wish to apologize for any inconvenience.

We want to resolve this issue in a appropriate way to your satisfaction.Unfortunately,we cannot find your order record in our system right now.In order to resolve this issue,please contact us in the link:http://www.sammydress.com/m-article-id-12.htm to offer us your order number and stated the issue in detail.Please rest assured that we would offer you the right resolution on your issue.

Again, I am sorry for the frustration this has caused you and hope that this will set things right.

Thank you again for bringing these matters to our attention.

 

Best Regards

Sammydress Customer Service  

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