- Report: #1106777
Complaint Review: Samsung Mobile Electronics - Select State/Province
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Samsung Mobile Electronics
Select State/Province, USA
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Samsung Mobile Electronics 88 Challenger RoadRidgefield Park, NJ 07660 Rudeness of Support Personel and No convenience to comsumers Ridgefield Park NJ
I bought a Samsung Galaxy S II from Wal-Mart and since I am beyond the 15 return period I had to call Samsung Support. I called 4 times on December 13 to the reps always asking for me to repeat what I just said 5 times. Than Samsung said my only option was to send the phone into their one of their only 2 service centers in the United States. Yes this is a true statement, only 2 service centers both located in the state of Texas. I thought Samsung was a reputable company that would honor their warranty support but only at a huge inconvenience to the consumer. I feel as if I had been royally screwed without the vaseline. Never again will I own a piece of s*** from the a**holes at Samsung.
