- Report: #423473
Complaint Review: Saphie Number One Limited - London Internet
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Author Confirmed
Why?
Saphie Number One Limited
23 York Street London, W1U 6PZ Internet, United Kingdom
Phone:
800-301-9404
Web:
N/A
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Saphie Number One Limited Paid for AVG Anti-virus and never received the goods! London Internet
I ordered AVG anti-virus software paying with Pay-Pal and never received the download. After calling twice and given the runaround I filed a complaint through Pay-Pal to which the ripoff company responded that they had refunded my payment. I have never received anything back and Pay-Pal is currently asking for additional information from the ripoff company.
Herb
Panama City Beach, Florida
U.S.A.
Herb
Panama City Beach, Florida
U.S.A.
2 Updates & Rebuttals
Helpmedownload.com
Phils,Asia,
Philippines
HelpMeDownload.com
#2
Sat, September 05, 2009
Hello Herb,
I sincerely apologize for any inconvenience. I am a customer service representative for HelpMeDownload.com. I will be more than happy to issue you a refund. To resolve your complaint, please reply with a contact number including your country code. To contact you and to resolve this ASAP, our Toll Free contact information is listed below as well.
Kind regards,
Arvie
Customer Support Representative
Support HelpMeDownload
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.helpmedownload.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5
You can also send an email to [email protected]
Our Operations is available 24/7.
Support
Support,Other,
U.S.A.
Helpmedownload.com
#3UPDATE Employee
Sun, May 31, 2009
Dear Customer, I am a customer service rep of helpmedownload.com.. I apologize for your negative experience. We will be more than happy to resolve your issue either via web chat below, or email, or calling our toll free number. Thank you for your time, HELPMEDOWNLOAD.COM US Phone Support 1-800-978-7657 UK Phone Support 0808 238 0026 AU Phone Support 1-800-469-290 Web-chat is now available! http://onlinechat.izonetech-ph.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5 Our Operations is available 24/7.
