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  • Report:  #321859

Complaint Review: Saphie Number One Limited - Internet

Reported By:
- Hamden, Connecticut,
Submitted:
Updated:

Saphie Number One Limited
mp3downloadhq.COM Internet, U.S.A.
Phone:
866-7300934
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was charged for software, mp3 downloads, that I did not order. I called company and after severe complaining they refunded my money as they could not provide me a supervisor to speak with. I found out this company also operates as freedownloadzone.com. This company charged my credit card for downloading software which I did not order or download. For example, they charged me for windows xp software and I use vista. I disputed the charges with my credit card company and got my money back just to get charged again under a different name Saphie Number One Limited the following month. BEWARE THAT THESE WEBSITES HAVE THE ABILITY TO "CAPTURE" YOUR INFORMATION.

Bonnie

Hamden, Connecticut

U.S.A.


1 Updates & Rebuttals

Helpmedownload.com

Phils,
Asia,
Philippines
HelpMeDownload.com

#2

Sat, September 05, 2009

Hello Bonnie,

I sincerely apologize for any inconvenience. I am a customer service representative for HelpMeDownload.com. I will be more than happy to issue you a refund. To resolve your complaint, please reply with a contact number including your country code. To contact you and to resolve this ASAP, our Toll Free contact information is listed below as well.

Kind regards,

Arvie
Customer Support Representative
Support HelpMeDownload

US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.helpmedownload.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5

You can also send an email to [email protected]

Our Operations is available 24/7.

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