- Report: #312914
Complaint Review: Saphie Number One - London Internet
-
Author Confirmed
Why?
Saphie Number One
26,York Street London, W1U 6PZ Internet, United Kingdom
Phone:
323-443-2415
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Saphie Number One Charged me for "FRostfire"an entirely FREE program London Internet
Further to my earlier report, the company in question after scamming me into downloading a programme that they assured me was the programme I wanted,i.e. ITUNES which later turned out to be "FRostfire"after contacting "Frostfire"i was informed that their programme was free and that I should contact Mp3musichq to cancel my agreement and also my credit card company to have the company investigated for credit card fraud, this I did, but so far a charge appears on my credit card every month and despite many and frequent attempts to contact the mp3music site, I have had no success. this site should be shut down immediately and all monies that they have scammed from people should and must be returned along with criminal prosecution of the person or persons involved in this illegal scam.
Frank p
Calgary, Alberta
Canada
Frank p
Calgary, Alberta
Canada
2 Updates & Rebuttals
Helpmedownload.com
Phils,Asia,
Philippines
HelpMeDownload.com
#2
Sat, September 05, 2009
Hello Frank,
I sincerely apologize for any inconvenience. I am a customer service representative for HelpMeDownload.com. I will be more than happy to issue you a refund. To resolve your complaint, please reply with a contact number including your country code. To contact you and to resolve this ASAP, our Toll Free contact information is listed below as well.
Kind regards,
Arvie
Customer Support Representative
Support HelpMeDownload
US Phone Support 1-800-978-7657
UK Phone Support 0808 238 0026
AU Phone Support 1-800-469-290
Web-chat is now available!
http://onlinechat.helpmedownload.com/SightMaxAgentInterface/PreChatSurvey.aspx?accountID=1&siteID=2&queueID=5
You can also send an email to [email protected]
Our Operations is available 24/7.
Helpmedownload.com
Phils,Asia,
Philippines
FREEDOWNLOADZONE
#3UPDATE Employee
Wed, July 08, 2009
Hello Customers, I am a customer service representative of helpmedownload.com. I sincerely apologize for the inconvenience and for your negative experience. Regarding your concern about the charges that you got, we will be more than happy to resolve your issue either via web chat below, or email, or calling our toll free number. Thank you for your time, HELPMEDOWNLOAD.COM US Phone Support 1-800-978-7657 UK Phone Support 0808 238 0026 AU Phone Support 1-800-469-290 Web-chat is now available! You can visit the website: www.onlinechat.helpmedownload.com for online chat support. Or you can send an email to [email protected] Our Operations is available 24/7.
