- Report: #177895
Complaint Review: SBC DSL Service Rebate - Round Rock Texas
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Author Confirmed
Why?
SBC DSL Service Rebate
SBC, 116 E. Old Settlers Blvd. Round Rock, 78664-2248 Texas, U.S.A.
Phone:
800-228-5015
Web:
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SBC! DSL Service Rebate ripoff - no rebate has been issued - it's been six months Round Rock Texas
The $99 advertised rebate still has not arrived after numerous calls to the company. It was supposed to arrive within 12 weeks, and it has now been six months.
I've been told each time I call that the rebate check was issued to me in the form of a post card with tear-off edges. Twice I've requested that they stop payment on the check and reissue it. Still no rebate in the mail. BIG RIPOFF!
After my one year agreement with them is over I expect to have problems cancelling the service with them. AVOID SBC DLS SERVICE.
Diane
Carbondale, Kansas
U.S.A.
I've been told each time I call that the rebate check was issued to me in the form of a post card with tear-off edges. Twice I've requested that they stop payment on the check and reissue it. Still no rebate in the mail. BIG RIPOFF!
After my one year agreement with them is over I expect to have problems cancelling the service with them. AVOID SBC DLS SERVICE.
Diane
Carbondale, Kansas
U.S.A.
1 Updates & Rebuttals
Cory
San Antonio,Texas,
U.S.A.
Same Story
#2Consumer Comment
Sat, February 25, 2006
It's been SEVEN months and I still haven't gotten my $50 rebate for DSL. It took about FOUR months to get the $50 visa gift card. Yesterday, I called to cancel my account with SBC(AT&T) because they still hadn't given me the $80 credit, after seven months, for changing my two phone lines. To my surprise, the wonderful women at sbc gave me an $80 credit on this phone bill PLUS the $80 is "suppose" to be credited next month as well. We'll see. It's amazing what happens when you call to cancel your service.
