- Report: #130674
Complaint Review: SBC Illinois - Chicago Kentucky
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SBC Illinois
225 West Randolf St. Chicago, Kentucky, U.S.A.
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SBC Illinois A one hour phone call to Spain cost me $214.00 Chicago Illinois
I know this sounds like my fault, but hear me out. We got an SBC package deal, unlimited calls for about $50.00, along with SBC DSL. I know I should have known, but I ended up making a international call to a friend in Spain.
We had connected on Instant Messaging and immediately decided to talk on the phone. As soon as I got the number I dialed it without any thought to what I was doing. We talked for an hour.
My question is, is it entirely my fault that I was able to complete this call? Shouldn't there be some notification that some company called 'National Connections' was charging me $2.41/min. for this call?
I would guess I'm not the first to make this mistake. I also assume that a majority of customers who don't have cell phones are often those who can't afford the extra expense, like me. I don't believe anyone should have to pay $214.65 to talk on the phone for an hour, to Spain or anywhere else.
John
Waukegan, Illinois
U.S.A.
We had connected on Instant Messaging and immediately decided to talk on the phone. As soon as I got the number I dialed it without any thought to what I was doing. We talked for an hour.
My question is, is it entirely my fault that I was able to complete this call? Shouldn't there be some notification that some company called 'National Connections' was charging me $2.41/min. for this call?
I would guess I'm not the first to make this mistake. I also assume that a majority of customers who don't have cell phones are often those who can't afford the extra expense, like me. I don't believe anyone should have to pay $214.65 to talk on the phone for an hour, to Spain or anywhere else.
John
Waukegan, Illinois
U.S.A.
1 Updates & Rebuttals
Doc
Healdsburg,California,
U.S.A.
Intl Calls
#2Consumer Suggestion
Wed, February 09, 2005
Unless you specifically have a long distance plan that covers overseas calls, most of the big companies, like sprint, att and mci all charge anywhere from $1.50 to $3 a minute for calls. I found out the hard way, with a company that presented its contact info for New York, but used an area code that was in Canada. When I got the bill it was $25 for like only 10 minutes. But with the internet you could have used the instant messenging and with speakers and microphone, the converstation you had could have included audio. For area code info, check www.nanpa.com which has an area code search. I hope this helps for next time.
