OHara
Roswell,#2Consumer Comment
Fri, October 22, 2010
OK, Babra (Barbara?) Here is the deal with the "box." There is probably a "box" on your meter. Many years ago, Atlanta Gas Light went to "remote reading." What this means is that they can read you meter without coming to your house. There is a mini van that travels through neighborhoods that has radio transmitting and recieving equipment in it. It can get several hundred feet from your meter and read it without ever coming on your property. It is very unlikely you will ever see the mini van and if you did, you'd probably not recognize it for what it is. It's very plain jane.
Now to the difference in the advertised price and the billed price: You need to contact The Georgia Public Service Commission about this. I'm quite certain they will take your information seriously. The GPSC is the regulatory dept. that controls the utilities in the state and they virtually have the power of God as it applies to public utilities. An investigation by the GPSC will make them sit up and listen as well as quickly address any problems that have been reported. They very much want to stay in the good graces of the GPSC as they set the prices they can charge for their natural gas product. The GPSC can also set regulations they have to abide by. If the GPSC gets the idea that they are ripping the citizens off, they can make it a very bumpy road for them.
The commissioners of the GPSC are just ordinary citizens like you and me and they are understanding. In the past, they have made it tough for utilities to get rate increases so the utilities sit up and listen when the GPSC speaks. But, we as citizens must speak to the GPSC so they know what is going on.