- Report: #887176
Complaint Review: SCANA ENERGY!!! SUCKS!! - Internet Internet
Reported By:
Carolina -
, Georgia, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
SCANA ENERGY!!! SUCKS!!
SCANA AENERGY Internet, Internet, United States of America
Phone:
Web:
SCANAENERGY.COM
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SCANA ENERGY!!! SUCKS!! HORRIBLE SERVICE !! Internet, Internet
Scana Energy will not schedule a timely reconnect after receiving payment IS ALL THEY WANT YOUR $$!! I understand that my mistake caused a disconnect BUT I am an over 13 year customer with an excellent payment history IS RIDICULOUSNESS -PATHETIC that a Company can't re-connect a service with it 24hrs BUT A WEEK!!! really... is like they only 5 techs working for the whole state "company" I'm done with SCANA HORRIBLE EXPERIENCE.
1 Updates & Rebuttals
Sandra
United States of AmericaSCANA Energy Service Requests
#2UPDATE Employee
Thu, May 24, 2012
I apologize your service was disconnected. Atlanta Gas Light Company (AGL) owns the distribution system and metering equipment to provide your natural gas service. You will notice their charges on your monthly SCANA Energy statement as AGL Pass Through Charges.
All marketers use AGL's scheduling system to process service requests. I will be glad to review your account, if you will forward a phone number where I may contact you, or if you have a Twitter account you may follow us on Twitter, @scanaenergy, and DM a phone number for us to contact you.
Sandra
