- Report: #1144985
Complaint Review: Score Sense - Dallas Texas
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Author Not Confirmed
Why?
Score Sense
4447 North Central Expressway Suite 110 PMB 406 Dallas, 75205 Texas, USA
Phone:
877-335-6823
Web:
www.scoresense.com
Categories:
Business Rating:
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Score Sense Credit Reports and Scores www.scoresense.com Score Sense Credit Reports & Scores www.scoresense.com is a SCAM -CANNOT CANCEL TRIAL MEMBERSHIP Dallas Texas
Score Sense www.scoresense.com located in Dallas, TX is a scam. Paid $1 for 7-day trial membership and UNABLE TO CANCEL MEMBERSHIP DUE TO NOBODY ANSWERING PHONE. Made several attempts to cancel membership during trial membership period to no avail. Saw they charged me $29.95 after 7th day and tried to contact them by phone and e-mail. Finally spoke with a representative and asked for a refund and to CANCEL my membership. Followed up the following day and was told by a different representative that my membership was NEVER CANCELED, so she went ahead and did it for me and re-issued refund request. Yesterday I finally got an e-mail from them and they refunded me the $1 for trial membership but REFUSED TO REFUND MY $29.95 WHICH WAS NEVER AUTHORIZED BY ME. I'm filing a BBB complaint as well. DO NOT USE THEM BECAUSE YOU WILL NOT BE ABLE TO TERMINATE YOUR 7-DAY "TRIAL."
1 Updates & Rebuttals
ScoreSense
ScoreSense
#2UPDATE Employee
Fri, May 09, 2014
Hi Patricia,
We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns. Our agents are available during the following hours:
Monday through Friday, 8AM to 5PM CST
We look forward to assisting you.
Thank you,
ScoreSense
