- Report: #1124718
Complaint Review: Score Sense - Dallas Texas
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Author Not Confirmed
Why?
Score Sense
Dallas, Texas, USA
Phone:
8009727204
Web:
www.scoresense.com
Categories:
Business Rating:
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Score Sense took $29.95 off my debit in January and February Dallas Texas
I applied for a used car loan in December 2013. In December 2013 my debit was charged $1 which was returned February 18, 2014. On January 7, 2014 my debit was charged $29.95 and February 7, 2014 my debit was charge a second $29.95. Upon calling Score Sense I was told to go online to IC3 and file a complaint. I did the FBI said they cannot do anything. Score Sense says they have 48 hours to respond to me by email. The 48 hours started on February 18, 2014. As far as I am concerned I should not have to file fraud with my debit card but I am just to secure my 60 bucks. This is stealing!!!
2 Updates & Rebuttals
tom stevens
St. Paul,Minnesota,
PROBLEM SOLVED
#2Author of original report
Wed, February 19, 2014
Score Sense sent an email today and said I was approved for refund of $29.95 for January and February. Now seeing is believing.
ScoreSense
ScoreSense
#3UPDATE Employee
Wed, February 19, 2014
Hi,
We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns. Our agents are available during the following hours:
Monday through Friday, 8AM to 5PM CST
We look forward to assisting you.
Thank you,
ScoreSense
