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  • Report:  #865542

Complaint Review: Score Sense - Internet

Reported By:
Megan - Hazleton, Pennsylvania, United States of America
Submitted:
Updated:

Score Sense
Internet, United States of America
Phone:
1-800-972-7204
Web:
scoresense.com
Categories:
Tell us has your experience with this business or person been good? What's this?
 This company is a bunch of crooks!

I paid off my one credit card today, or so I thought I did, until I checked my credit card account and noticed I was just billed $29.99 from Score Sense AKA OTL.  The bill was from OTL but they are AKA Score Sense.  I immediately called my credit card company to find out what this charge was for and they told me it was for a credit score subscription and I was being automatically billed for this service since October.  It is now April.  I don't recall being on this company's website or even replying to any of their emails, yet alone purchasing a monthly subscription for $29.99.  All I can say is this company is a bunch of crooks!  Their whole mission is to scam people and take their money and run!  Well, I see many people have spoken out about this company and what a bunch of crooks they are!  Their whole mission is to scam people and take their money and run!  I am glad I finally found out these crooks were doing this to me, because I have now disputed these charges with my credit card company and they are going to investigate them.  I would really like to know how this company is still operating after all of the complaints I have read??????  Is there a class action lawsuit against this company?  If not, I am surely interested in starting one!  This company and other companies like them will not stop until action is taken!  We need to take action now!!!


1 Updates & Rebuttals

Ken

Colorado,
USA
For them to have your credit information, you likely signed up for the "free" or $1 credit report.

#2Consumer Suggestion

Sun, April 08, 2012

Here's an excerpt from the Terms of Use link at the bottom of their page..

8. In order to use the Sites and the Services, You must provide the following information:You must provide valid debit or credit card payment information at time of enrollment in Subscription Services, or at the time of purchase of Transactional Services. We will verify your debit or credit card information before processing your order, including performing an authorization in an amount up to the stated monthly membership fee for all Subscription Services, and/or all fees associated with the purchase of Transaction Services. The authorization amount may count against your debit or credit limit. For Subscription Services which include a free-trial period, if you do not cancel your free trial within the free trial period, you will be charged at the monthly rate in effect at that time for the Subscription Services for which you enrolled. Your debit or credit card (including, if applicable, as automatically updated by your card provider following expiration or change in account number) will continue to be charged each month at the applicable monthly rate unless and until you cancel the Subscription Services. IF THE SERVICES YOU CHOOSE INCLUDE A FREE-TRIAL PERIOD, YOUR FREE TRIAL PERIOD IS MEASURED IN 24-HOUR DAYS. FOR EXAMPLE, IF YOU SIGN UP FOR A 7-DAY FREE TRIAL PERIOD AT 10:00 A.M. ON MARCH 1, 2010, YOUR FREE TRIAL PERIOD WILL EXPIRE AT 9:59 A.M. ON MARCH 8, 2010.You may be required to provide your social security number and other personal information, such as previous addresses, employment, and other names, so that your identity can be verified in order to use some Services.You must provide true, accurate and complete information about yourself as prompted by the applicable form(s) for the Services and, for Subscription Services, to promptly update your information if and when it changes. If you provide any information that is untrue, inaccurate, or incomplete, or we have reason to believe that such information is untrue, inaccurate, or incomplete, we reserve the right to terminate your subscription or void your transaction.

9. Important Information regarding your authorization to charge your credit or debit cardBY SUBMITTING YOUR ORDER, YOU AUTHORIZE US TO CHARGE YOUR CREDIT CARD OR DEBIT YOUR BANK ACCOUNT THE STATED ENROLLMENT OR TRANSACTION AMOUNT AND/OR PROCESSING FEES AND FOR SUBSCRIPTION SERVICES ONLY, THE STATED AMOUNT PER MONTH AFTER YOUR FREE TRIAL HAS EXPIRED. Your enrollment in Subscription Services will continue month-to-month unless and until you cancel or we terminate your enrollment. If you purchase additional Services, they will be billed to the debit or credit card provided to us during enrollment.



ANY of the sites offering "free" or trial service will use this method to get more business.

If you haven't cancelled yet, you will continue to be billed.

"I immediately called my credit card company to find out what this charge was for and they told me it was for a credit score subscription and I was being automatically billed for this service since October.  It is now April."

How "immediate" can October to April be?  How did you manage to take 6 months to discover this?

"Is there a class action lawsuit against this company?  If not, I am surely interested in starting one!  This company and other companies like them will not stop until action is taken!  We need to take action now!!!"
 
What would this "class action lawsuit" allege?  That some of those signing up fail to read/comprehend the Terms of Use?

Do you even know how a class action works?  The attorneys stand to make MILLIONS while the class participants get something like a coupon for a small fries from McDonalds.

The ONLY action needed NOW is to be SURE to read what you're signing up for.

Deceptive?  Maybe.   Ripoff? No.

I do NOT work for this company.


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