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  • Report:  #1270239

Complaint Review: score sense - Internet

Reported By:
tonyt - berlin , New Jersey, USA
Submitted:
Updated:

score sense
Internet, USA
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

i used this company because they offered a credit check service for a $1 for 7 free days ,then to become a member for $39.95 after the 7 free days

 i was going to cancel but forgot , but on the sixth day they billed me $ 39.95 and thought d**n i meant to cancel that , but i looked at the days and it had only been 6 days so i imediatley called them to cancel and tell them they billed me early , well after a 20 minute sales effort by thier employee as to why i shouldnt cancel i did anyway , and he said they would re fund my money in .3-5 days

 well they refunded me a $1

 then i emailed them back that they owed me $39.95 not the original $1 , and they emailed me back saying that it was passed the 7 days and they would not refund me , but they refunded the original $ 1 

 how does that make any sense ??

 stay away from Score sense ,they are a RIP OFF !!!!!



2 Updates & Rebuttals

taken care of

#2Author of original report

Thu, December 10, 2015

this was resolved , thank you score sense


ScoreSense

USA
ScoreSense

#3UPDATE Employee

Thu, December 10, 2015

Hi,

 We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns.  Our agents are available during the following hours:

 Monday through Friday, 8AM to 5PM CST

 We look forward to assisting you.

 Thank you,

ScoreSense

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