- Report: #1126070
Complaint Review: Score Sense - Select State/Province
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Score Sense
Select State/Province, USA
Web:
www.members.scoresense.com
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Score Sense I was charged erroneously for a purchase I never agreed to. Nationwide
I was erroneously charged for a purchase I never agreed to. Apparently its in their extremely fine print that is never made clear in any way to the consumer: if you choose to get a credit report from scoresense, you're asked for your agreement for a $1 charge that says will be refunded after you've provided payment information, even though it's supposed to be a FREE report. Two weeks later, a charge will show up in your bank account for $29, which you will NEVER see refunded. This request which I made to their tollfree line is supposed to be approved by headquarters via email. The only thing this scheming dishonest company will give you is the email back saying that headquarters does not approve the refund of their erroneous charge to your account.
1 Updates & Rebuttals
ScoreSense
ScoreSense
#2UPDATE Employee
Mon, February 24, 2014
Hi Beverly,
We would like to help resolve this for you and if you would like to speak with someone directly, please contact our Customer Care team at 877-335-6823 to address your concerns. Our agents are available during the following hours:
Monday through Friday, 8AM to 5PM CST
We look forward to assisting you.
Thank you,
ScoreSense
