- Report: #769671
Complaint Review: ScoreSense - dallas Texas
Reported By:
waddell6 -
raeford, North Carolina, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
ScoreSense
4447 North Central Expressway dallas, 75205 Texas, United States of America
Phone:
800-927-7204
Web:
www.scoresense.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ScoreSense SCORESENSE IS A SCAM! dallas, Texas
Score Sense is a scam. i had no idea what i was getting into until after my account was charged $29.99.
I went online to view my yearly three credit reports, and made sure that what i was looking at was NOT any service with a trial period. Sure enough i ended up with a scoresense service unknowingly. No email, No warning saying you are signing up for something, nothing.
I called to cancel and get my refund. they tried to sell me more stuff, and after arguing that i was not interested, they told me they had to "submit a request" for my refund. not only that but the reason i didnt get any email from them before is because gmail sends their address straight to spam.
after i submitted my request for a refund, i received an email saying it was being processed.(Ha! straight to my inbox without touching any settings.) then today i get an email again saying my request was denied because im outside of my trial period.
I called them back determined to talk to a supervisor or the owner if need be. they put me on hold to transfer the call, but before i even talk to the supervisor, they come back on the line and say that my refund was granted and i should see it in 3-5 business days, starting monday.
so now i'll just have to wait and see if it really was that easy, or if this is more scamming.
I went online to view my yearly three credit reports, and made sure that what i was looking at was NOT any service with a trial period. Sure enough i ended up with a scoresense service unknowingly. No email, No warning saying you are signing up for something, nothing.
I called to cancel and get my refund. they tried to sell me more stuff, and after arguing that i was not interested, they told me they had to "submit a request" for my refund. not only that but the reason i didnt get any email from them before is because gmail sends their address straight to spam.
after i submitted my request for a refund, i received an email saying it was being processed.(Ha! straight to my inbox without touching any settings.) then today i get an email again saying my request was denied because im outside of my trial period.
I called them back determined to talk to a supervisor or the owner if need be. they put me on hold to transfer the call, but before i even talk to the supervisor, they come back on the line and say that my refund was granted and i should see it in 3-5 business days, starting monday.
so now i'll just have to wait and see if it really was that easy, or if this is more scamming.
