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  • Report:  #35263

Complaint Review: Sears AKA Craftsman AKA Devillebliss - Myrtle Beach South Carolina

Reported By:
- myrtle beach, sc,
Submitted:
Updated:

Sears AKA Craftsman AKA Devillebliss
27th Ave. N. Kings Highway Myrtle Beach, South Carolina, U.S.A.
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I purchased an air compressor in Dec.2001 from my local sears store.I iniated a service call in Nov.2002.When the repairman removed the motor/pump cover I looked at the motor.It was small.The advertizement on the cover of the housing stipulated that the motor was a 5.5 horsepower motor.

The operators manual's specification sheet specified a 5.5 horsepower motor. That can't be!The motor data plate 1ndicated 120 volts and 15 ampers power draw. That is only 2.2 horsepower.120*15/746=2.2hp

I called sears on to craftsman on to the devillebliss company.They make the motor/pump/tank assembley.Mr.Tom Arreguin(1-800-888-2468) told me that I was correct. He said it was an industry standard to rate a motor at the maximum ampere draw at motor start up. This could be 3 or 4 times the normal running ampers when it is doing its work.

This gives an incorrect horsepower rating which is missleading to the public.If a person buys a 5.5 horsepower motor it should be that much. He said that it was a marketing ploy to make the product appear bigger or better than it really was.

At the same time I also purchased a grass edger from sears.It was rated at 3 peek horsepower. It too was rated at 120 volts and 15 amperes. People are not aware of missleading claimes and Sears should be made to stop missleading the public.

robert

myrtle beach, South Carolina


5 Updates & Rebuttals

EDitor's Comment

#20

Sat, November 16, 2002

If you are going to ask questions based on hypotheticals, you must go do the research and report back to us. I will lend you a clue in the meantime. I suggest you read more thoroughly. This victim did not indicate it is the industry standard. [Now I'm pissed you have got me playing 3rd Grade teacher to cretins like you.] I refuse to spoon feed this to you. Please go take a remedial reading course before you read anything more on this site. ED Magedson [email protected]


EDitor's Comment

#30

Sat, November 16, 2002

If you are going to ask questions based on hypotheticals, you must go do the research and report back to us. I will lend you a clue in the meantime. I suggest you read more thoroughly. This victim did not indicate it is the industry standard. [Now I'm pissed you have got me playing 3rd Grade teacher to cretins like you.] I refuse to spoon feed this to you. Please go take a remedial reading course before you read anything more on this site. ED Magedson [email protected]


EDitor's Comment

#40

Sat, November 16, 2002

If you are going to ask questions based on hypotheticals, you must go do the research and report back to us. I will lend you a clue in the meantime. I suggest you read more thoroughly. This victim did not indicate it is the industry standard. [Now I'm pissed you have got me playing 3rd Grade teacher to cretins like you.] I refuse to spoon feed this to you. Please go take a remedial reading course before you read anything more on this site. ED Magedson [email protected]


EDitor's Comment

#50

Sat, November 16, 2002

If you are going to ask questions based on hypotheticals, you must go do the research and report back to us. I will lend you a clue in the meantime. I suggest you read more thoroughly. This victim did not indicate it is the industry standard. [Now I'm pissed you have got me playing 3rd Grade teacher to cretins like you.] I refuse to spoon feed this to you. Please go take a remedial reading course before you read anything more on this site. ED Magedson [email protected]


Terry

Torrance,
California,
Industry Standard?

#6Consumer Comment

Fri, November 15, 2002

If this is an "industry standard", then you cannot blame Craftsman. If I understand you correctly, every 5.5 HP compressor would have similar power. What's the ripoff then?

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