- Report: #1312009
Complaint Review: Second Spin - Internet
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Author Confirmed
Why?
Second Spin
Internet, USA
Web:
secondspin.com
Categories:
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Second Spin unethical business practices Internet
they tell you to ship via media mail but they only refund a portion of what the post offc charges (they want you to send as many DVDs as you have, but then won't cover all the cost of shipping it!). Then they claimed a BRAND NEW (just missing shrink wrap) item was a CDR (not original) DVD...I purchased the DVD DIRECTLY from the manufacturer of the product, and paid $28 for it! Second Spin offered $3.50 (wow!)...and the bar code matched their online offer etc., so I send it in, and they then decline it, claiming it was a CDR (not orig. version) which isn't true. Then, they were orig going to just keep it without paying, but when I stated it would reflect in my review they offered to send it back, but what I got back was a DVD in a Now Damaged case (that was pristine when I sent it to them). Their ship box wasn't damaged but the case inside looked like someone stepped on it, because it's crushed in and the top front label and plastic cover is peeling away. So what WAS an expensive NEW dvd when I sent it to them, is now a USED damaged DVD good only for Goodwill.
Will NEVER use this company again....they make a fortune off of your like new DVDs, while paying you pennies, and then ripping you off on postage as well as damaging something they change their mind on that they no longer want.....AWFUL AWFUL AWFUL! Sell to ANYONE else but this co.!
