Complaint Review: Security Finance Company - Calhoun Georgia

Andrea, if you want to appear articulate and intelligent enough to defend yourself against these people, you may want to consider using spell check and grammar check. To talk about the lack of education of the "ladies" who work at Security Finance, and yet to have such horrendous grammar yourself, really makes you seem like the guilty party here. Unfortunately, we live in a society where people are judged by their grammar and writing skills. After reading your complaint, I'd have to side with them.

My roommate is a manager for Security Finance and has been in the business for over a decade. They have a system of staging late payments. Thirty days is not even a period of which they would even turn a loan over into any collection status, unless you were much later than even 2-3 months or more. Those type loan companies, especially during this economy, generally try to work with customers to get their money back plus some actual profits. If you had an agent and a manager who you felt was rude to you on the phone, you have the right to hang up on someone on the phone, as it is your telephone. I'm almost 50. In all the years I've never done business with anyone who told me point blank that they were going to "sue me." It is my understanding Security Finance has been in business for over 50 years. A manager with them would have to have good enough customer service skills to know better than to talk that way over the phone. Perhaps you might want to go in and talk with them in person if you ever have problems with making payments and I'm sure they will be willing to work with you.

REMEBER IF WE WANT T CHANGE THE WORLD WE NEED TO FIRST START WITH OURSELVES AND LOOK INSIDE TO SEE IF IMPROVEMENTS CAN BE MADE. WE ALL CAN IMPROVE IF THE EMPLOYEE WAS RUDE TO YOU FIRST YOU DON'T THINK THE HUMAN THING TO DO IS TRY TO RESOLVE THE PROBLEM, INSTEAD OF HANGING UP THE PHONE AND THEN YOU DID IT TWICE. INSTEAD OF TALKING TO THE PERSON THAT CAN HANDLE THE SITUTATION WITH THE RUDE EMPLOYEE YOU HUNG UP ON THE MANAGER! EVERY LOAN COMPANY I DEALT WITH OR WORKED FOR THE COMPANY WAS ALWAYS WILLING TO WORK WITH THE CONSUMER AS LONG AS THE CONUMER WAS WILLING TO COMPROMISE!! " TO MAKE A CHANG LOOK AT THE MAN IN THE MIRROR FIRST, THEN MAKE A CHANGE!"

I have family that have taken loans from Security Finance, and we've always gotten along with them pretty well. Maybe it's just the office from where you are, and to the person that responded, maybe you'd be willing to let us know just what loan sharking company you work for? You've actually gone as far as suing people for simply hanging up on you? Maybe you should tell us whether or not you we're being inhumanely rude to them before they hung up on you? I hope you realize that this is a website where people like you usually get what you deserve. You sir, are an embarassment to humanity, and obviously you know it, or else you would've signed on as something other than "asdf."

I work for a company similar to Security Finance. You don't have to be 30 days past due for them to sue you. They can start the process the day after you're due if the want to. The only reason they'd actually pay to sue you is if they don't think that they're getting their money any other way. And for their boss to authorize legal action there has to be reasonable proof that you aren't willing to work with them. IE, you hanging up on them and refusing to answer the phone. Heck, yeah, I'd sue, and have sued, someone for hanging up on me. Generally these are 60 or 90 day accounts, but it all means the same: that you aren't willing to work with them.