sedona beauty secrets is totally a pain. I too fell for the $1.02 s/h and had my account hit for the $95.00. I called multiple times for a supervisor but was told no, i must deal with them. Teh last call i made to them i was able to get 60% of the $95.00. i had also told them i had my back statement in front of me and could prove the 8 days had not passed. all other contact and comments on this sight with bad experiences, mine were exactly the same.