Larry
Phoenix,#2Consumer Comment
Sun, May 08, 2011
I am sorry to hear about your problem with the Sleep Number bed. I have had one since 2002 and will never go back to a conventional mattress.
My reason for buying this bed is that I have lower back problems, including herniated disks and osteopenia. I am somewhat surprised that you experienced back pains. Two thoughts come to mind.
First, you may have set the pressure to high. I find the best way to set the pressure is to release the air until I feel my butt contact the box springs below and then add a little more air. Many people have the mistaken idea that a firm mattress is desirable but softer is almost always better as the mattress will conform to the shape of your spine.
Second, you did not use it long enough to allow your back to adjust. I have found when switching from a conventional mattress to either a water bed or Sleep Number bed that there is a period of adjustment while my back reshapes itself from an unnaturally straight position to naturally curved. Yes, it can be uncomfortable for a time. Had you given it the full thirty days you might have experienced a more positive outcome.
I cannot comment on your experiences with returning the product as I have never had a desire or need to do so.