mad_at_kirby
savannah,#2Consumer Comment
Fri, November 02, 2012
I bought a Kirby some years ago and recently a door to door sales man, tryed to sell me a vacume that I already had. Mine is only 2 yrs old, and the vacume he showed me was the EXACT one, then he tryed to tell me , that he will send me a newer one at no charge. HE then asked to use my phone and asked for my drivers license to help with finance. So I went along with it, but I WAS FOOLED!!!!I never got my VACUMME and I called and email them and no response. After a while I got a call and told them I dont want it and cancel it. And I never got the vacume in the first place. AND never wanted it, I told them a million times when they were here. Then I get a bill in the mail for the vacume that I NEVER GOT!!!... KIRBY IS BAD!!! the whole franchise is bad. The one in SAVANNAH GA and anywhere near by is all SHADY.
I emailed them a cancelation form and the pics of the vacume I already had, the 2yr old one thats good as new, and did not need to spend money on another one. Also the guys where at my house, they kept asking me for my social security number and asked me a ton of questions about my personal life. TERRIBLE people at the Kirby in savannah ga. I think they said they have an office in garden city now..ALL BAD!!!!!
Jaime
Port Wentowrth,#3Consumer Comment
Sat, February 07, 2009
I worked for Kirby in Savannah Ga briefly. It was a scam and a rip off. I just wanted to let you know the reason they make the sales people use your home phone is to see if you have good enough credit to get a home phone. The entire time they talk to you they are taught to ask questions to find out if you can afford a Kirby or to finance one. They call in so there boss can tell them not to take no for an answer from you if you can afford and if you cant afford it he pulls the employee out so he doesn't waste time cleaning your carpet if your not going to buy. They are all scum that's why i couldn't work for them. Don't let a Kirby salesman in your house!!