- Report: #1469793
Complaint Review: Serveco International - North Carolina
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Serveco International
North Carolina, United States
Web:
www.serveco.com
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Serveco International Faulty warranty North Carolina
I purchased a leather warranty for my Lazy Boy sofa. I discovered a damage situation with one of the cushions after the house cleaners left one day. They deny they did anything to cause the damage.
I contacted Serveco the file a claim on my warranty. When asked to describe the problem with the leather i used the word "cracked" in the description. I was denied my claim because they deemed the Damage to not be covered and normal wear and tear.
I explained that this damage was not there on the week end and i first saw it on a Monday. This sofa is sat on very rarely and I am sure it is not wear and tear. My summary it that the warranty, based on my experience, is useless and the Serveco Company is a waste of good money.
