Roger
Houston,#2Consumer Suggestion
Thu, June 09, 2005
People, Listen to what William said. This sounds interesting to me. Service Magic has alot of big clientel such as Maytag corp., Certan Teed building supplies, etc. Keep in mind that these companies are large, and have the money to throw around at the drop of a hat. Service Magic has to keep these large companies happy, the same way an advertising company would. or they would pull out. I did some investigating in this matter, and it seems only the large companies called first. and the small mom & pop companies called later. All of the leads that I recieved were ether late, or no answer. I just got a lead the other day in Houston, Tx. but the job was in New york. Servie magic is still trying to debit my account against my will. Do like one victom said. If this company calls you, RUN FOR YOUR LIVES! CALL CONSUMER FRAUD!, TV STATIONS!, ATTORNY GENERAl!, ETC!
William
Denver,#3UPDATE Employee
Fri, July 09, 2004
I've been with this company for over 2 years. This service has been featured in the USA Today, Wall Street Journal, just recently on the Today Show and hundreds of other publications nationwide. We facilitate over 570 million dollars a month in consumer spending and are the largest most successful contractor lead service in the country. What people don't understand is that this is advertising. If you spend 500 a month in the yellow pages and receive 10 phone calls you paid 50 dollars a lead no matter how it turned out or what kind of job it was for. Our value proposition is targeted leads for the type of work you want to do and where you want to do it. Granted 40 dollars for a 2nd story addition may seem like a waste if you didn't win the job, but a serious business understands "Return On Investment". So if I send you 10 leads for and Addition, that's 400 dollars. Worst case scenerio is you come away with 1 project lets say for 45k. Your return on investment is 112.50 for every single dollar spent with us. If that doesn't make sense then you shouldn't be in business. We prefer to work with business men, folks who understand the value that we bring to the table. Your all in cost per customer one will be lower than any other form of marketing out there, guaranteed! If you want us to run the hard facts with numbers for you, give us a call!! For every one of you who ignorantly dog this company, there's 50 others who have nothing but the upmost respect for what we do. Not to mention Maytag Corporation and CertanTeed Building Supplies who have over 20 million in venture capitol in this company. There's the facts! And oh yeah, we are listed with every single BBB in all 50 states, so feel free to see how "BAD" our record is(Good Luck)!!
William
Denver,#4UPDATE Employee
Fri, July 09, 2004
I've been with this company for over 2 years. This service has been featured in the USA Today, Wall Street Journal, just recently on the Today Show and hundreds of other publications nationwide. We facilitate over 570 million dollars a month in consumer spending and are the largest most successful contractor lead service in the country. What people don't understand is that this is advertising. If you spend 500 a month in the yellow pages and receive 10 phone calls you paid 50 dollars a lead no matter how it turned out or what kind of job it was for. Our value proposition is targeted leads for the type of work you want to do and where you want to do it. Granted 40 dollars for a 2nd story addition may seem like a waste if you didn't win the job, but a serious business understands "Return On Investment". So if I send you 10 leads for and Addition, that's 400 dollars. Worst case scenerio is you come away with 1 project lets say for 45k. Your return on investment is 112.50 for every single dollar spent with us. If that doesn't make sense then you shouldn't be in business. We prefer to work with business men, folks who understand the value that we bring to the table. Your all in cost per customer one will be lower than any other form of marketing out there, guaranteed! If you want us to run the hard facts with numbers for you, give us a call!! For every one of you who ignorantly dog this company, there's 50 others who have nothing but the upmost respect for what we do. Not to mention Maytag Corporation and CertanTeed Building Supplies who have over 20 million in venture capitol in this company. That's the facts!
Paul
Kissimmee,#5UPDATE EX-employee responds
Sat, October 11, 2003
Same as Dave says, I was with S.M. for about three years. We had a written contract which they decided to change (on their own) regarding number of contacts and raised the fees. I also had hundreds of dollars in crap leads which they charged me for against my repeated protests. Now get this! When one of my ex-employees started sleeping with a customer, they ganged up with one of the assholes at Service Magic to force me to repay parts and labor for a properly installed but poorly engineered product. Service magic played judge and jury and actually gave the b***h her money back and charged me! My ex- employee was then encouraged to rip off the rest of my company through anomonous service magic dealings. Service Magic has had the balls to send my bill balance to a collection agency who harrass me daily. Greedy Bastards should all burn in Hell.