I PAID FOR A BOX THAT TOOK A MONTH TO COME AND WHEN IT FINALLY DID IT DIDNT WORK i CALLED THE COMPANY AN THERE WAS A RIDICULOUS AMOUNT OF WAIT TIME WITH THE AUTOMACTIC SYSTEM. SAYING I WAS THE 94TH CALLER IN THE qQ AND IT WAS LIKE THIS EVERY TIME I CALLED. WHEN I CALLED THE CHAT LINE IT WAS FASTER BUT THE REPS SEEMED LIKE THEY WERE FRUSTRATED AND UNKNOWLEDGEABLE SO THEY QUICKLY ENDED THE CALLS.
I WAS ASKED TO PAY ANOTHER EXTENSION WHILE THEY WORKED ON MY BOX BUT THEY COULDNT GIVE ME A TIME OF WHEN IT WOULD BE FIXED. THEN HAS GONE ON FOR OVER 2 WEEKS. I PAID THEM ANOTHER 20 TO W EXTEND MY SUBSCRIPTION BUT STILL NO WORKING PRODUCT. THEY HAVE MY MONEY FOR THIS UNWORKABEL BOX , THEY HAVE MY MONEY FOR EXTENDED TIME BUT STILL NO CALLS FROM ANYONE, NO EMAILS, NO COMMUNICATION AND IM NOW STUCK WITH A BOX THAT IS DOING NOTHING AND THEY HAVE MY MONIES. IT SOUNDS TO GOOD TO BE TRUE THE PRODUCT AND IT IS .