- Report: #1366204
Complaint Review: seterus - beaverton Oregon
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seterus
14523 sw millikan way beaverton, 97005 Oregon, USA
Phone:
866-570-5277
Web:
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seterus they are no help and some of their customer service people can be very rude and nasty.when i called one time to ask for help with my modification the guy said if i couldn't afford my payments i should sell the house. beaverton Oregon
I purchased my home in 11/07 with a mortgage with chase for 304,000.00. everything was fine until I lost my job in 2009. I called chase to let them know so they put me on a forbearance plan for 5 months. I paid them on time than in 11/09 they put me on a trial modification. They kept asking me for paperwork which I faxed to them 6 times getting the same answer we did not get this form or that form. I even went to a chase bank and faxed paper work straight to a person who told me this would work. This still wasn't good enough. Then in august of 2010 I called chase again and they said I was approved for the modification and I would get a letter in the mail. Well I got a letter saying they sold my mortgage to LBPS. They told me I could still pay this company the same amount I was paying chase. This lasted for only one year. Than LBPS said I had to pay more. Than I get a letter from Seterus they were my new servicer. I called Fannie Mae and they helped my get a modification with seterus. Now seterus is going to raise my interest rate up raising my payment up. What I don't understand with all the payments I made over the years and never missing any payments why are they saying I owe them 314,452.33. Where did all that money go and why all the lies about these different modifications and lies about missing faxes and missing pages. It seems what ever you do it's not enough. They are a bunch of lying thieves only out to take your home or rip you off.
