KathyHaught
United States of America#2UPDATE Employee
Mon, January 28, 2013
Hello,
Unfortunately, I'm unable to identify your membership by the verbiage listed in your report. However, our policies are clearly listed with all applicable verbiage when coverage is purchased and any additional information/explanation is readily available, when requested.
"View the RoundTrip & RoundTrip Choice Brochure for details, restrictions and the schedule of benefits" This verbiage is directly from our website and accesses the complete brochure for one of our most popular plans. Interpretation is not done at the time of claim, as our policies are well established and documented. As stated, I'm unable to be certain of what plan you are on, but can show you where the information is when I speak with you.
I do hope that you contact me directly, as I would be happy to explain whatever the question is, in detail. You take care and I look forward to hearing from you.
Thanks
Kathy
Kathy Haught
Claims Concierge at Seven Corners
Toll-Free: (800)-335-0611
Local: (317) 575-2652 ext 3409
[email protected]