- Report: #911308
Complaint Review: Shabby Apple - Internet
Reported By:
Marshall -
Mesa, Arizona, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Shabby Apple
5947 SOUTH 350 WEST MURRAY, Utah 84107 Internet, United States of America
Phone:
(801) 639-9903
Web:
www.shabbyapple.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Shabby Apple Violates Federal Law and Deceives Consumers Internet
My wife couldn't use her gift card that
she bought just a few weeks ago, as it says it is an invalid number.
When she emailed them for assistance, they replied that it was expired!
Their website says gift cards expire in 1 year. Whether 1 year or 14 days, it is illegal. Federal regulation prohibits a gift card from expiring within 5 years of purchase. When we nicely pointed them to the Credit Card Accountability Responsibility and Disclosure Act of 2009 and asked that they resolve the issue, they re-iterated their illegal and fraudulent policies for expiration of gift cards and refused to extend it in compliance with the law. They don't even care that they are violating federal law. That's how greedy they are.
By the way, several of her dresses from there have torn right at the zipper or the zipper has broken because they have the
worst quality ever. I have always hated that she shopped there so much just to get more disappointing dresses. Now they are taking our money without any care for ethical and legal treatment of customers.
Buyer Beware!
When she emailed them for assistance, they replied that it was expired!
Their website says gift cards expire in 1 year. Whether 1 year or 14 days, it is illegal. Federal regulation prohibits a gift card from expiring within 5 years of purchase. When we nicely pointed them to the Credit Card Accountability Responsibility and Disclosure Act of 2009 and asked that they resolve the issue, they re-iterated their illegal and fraudulent policies for expiration of gift cards and refused to extend it in compliance with the law. They don't even care that they are violating federal law. That's how greedy they are.
By the way, several of her dresses from there have torn right at the zipper or the zipper has broken because they have the
worst quality ever. I have always hated that she shopped there so much just to get more disappointing dresses. Now they are taking our money without any care for ethical and legal treatment of customers.
Buyer Beware!
